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Here is a sampling of work that we are currently doing for our clients.
A new client came to us in 2018 with a challenge. Could Warwick fulfill the client's line of high-quality linens for their eCommerce site?
Sure, that's right in our wheelhouse!
Also, could we get our entire operation GOTS-certified so that we could ship organic goods to the client's customers, and also do organic embroidery?
And the client would also like to ship its orders with a certified carbon-free badge. Could Warwick find a reputable broker of carbon offsets and help to make that happen?
We did all of the above. We love a challenge! We've started what we hope will be a long and mutually-prosperous partnership not only with our client, but with the carbon-free and organic goods communities as well!
A major national non-profit organization needed to move on from a long-term relationship with its fulfillment provider, so it issued an RFP to a number of interested 3PLs.
The charity had unique needs, as it supplies products that allow people who are suffering through difficult diagnoses to reclaim their dignity and their lives.
Recognizing that this would not be a typical phone order for a box of socks, Warwick quickly identified and partnered with a Customer Care provider who could handle inbound calls efficiently and empathically.
Warwick won the business, and works with its partner to provide great service to the charity's customers, helping to make dark days a little brighter.
A century-old European food importer came to Warwick seeking a new fulfillment provider whom it could trust to resolve existential issues it was experiencing fulfilling its products in the U.S.
The client was experiencing double-digit breakage rates with its existing provider, with the shipping carrier threatening to shut down its distribution efforts in the U.S.
Warwick worked with the client, shipping carriers and packaging vendors to design and test solutions that reduced the breakage issue to an immaterial level.
We handle all customer care and catalog and eCommerce fulfillment for the client, who has now been with Warwick since 2009,
A major national medical non-profit association was looking to overcome negative internal sentiments about outsourcing, and at the same time required an accelerated implementation timeline for go live with a new provider.
Project requirements included multimedia customer care, extensive reporting, and development of a new website, in addition to product fulfillment to its membership.
Warwick worked with the client to develop the new website and to create timely and balanced reporting.
The program draws positive feedback from members, and has been with Warwick since 2009.
One of the largest media companies in the world selected Warwick from a large pool of candidates to be its new fulfillment partner in 2017.
Warwick provides comprehensive B2B replenishment for the company's flagship retail location, as well as logistical support for high-visibility, quick-turnaround projects throughout the U.S.
The relationship requires tight management of thousands of SKUs; quick responsiveness for frequent VIP requests; seamless integration with the client's inventory management and shipping platforms; personalization services; and daily communication with the client's management team.
A leading cosmetics brand known for its department store quality products at less-than-department-store prices was a charter client for Warwick, starting in 2008.
The brand needed a fulfillment provider who understood how to manage the fulfillment of its fixtures and graphics, which are installed at thousands of major retail locations nationwide.
Warwick has demonstrated a long-term ability to provide just-in-time delivery to major retailers in the face of tight deadlines and late receipt of inventory.
We also provide extensive kitting services for the client, in order to match each retailer's unique requirements.